Privacy policy
Last updated: July 9, 2025
Ballers (“Ballers,” “we,” “us,” or “our”) is a streetwear marketplace operated by Anexio Group LLC and managed online by Webdo Agency (a brand of Anexio Group LLC). This Privacy Policy describes how we collect, use, and share your personal information when you visit or make a purchase from theballersstore.com (“Site”) or otherwise interact with our services (collectively, the “Services”).
By accessing or using the Services, you agree to this Privacy Policy. If you do not agree, please do not use the Services.
Changes to This Privacy Policy
We may update this policy occasionally. We’ll post changes on the Site, update the “Last updated” date, and take any legally required steps to inform you.
What We Collect
A. Information You Provide
• Contact details: name, address, email, phone
• Account credentials: username, password, security questions
• Order details: billing/shipping address, payment info, purchase history
• Communications: emails, chat history, submitted messages
B. Usage Data (collected automatically)
• IP address, browser/device type, time zone, interaction with pages
• Cookies and related technologies to analyze performance and improve user experience
C. Information from Third Parties
• Shopify (our commerce platform)
• Payment processors and shipping providers
• Analytics and advertising partners
• Social logins and integrations
How We Use Your Information
We use your data to:
• Process and fulfill orders
• Manage your account and provide customer support
• Communicate updates, shipping notifications, and transaction confirmations
• Send promotional content (only with consent)
• Prevent fraud and maintain platform security
• Comply with legal obligations
• Support internal analytics and service improvement
Cookies
Our Site uses cookies and similar tools to operate smoothly and offer a tailored experience. Cookies help us remember preferences, authenticate users, track performance, and personalize marketing. You can disable cookies in your browser, though some functionality may be limited.
Sharing Your Information
We may share your personal information with:
• Service providers (Shopify, payment processors, fulfillment/shipping partners)
• Analytics and marketing platforms
• Business affiliates within Anexio Group
• Legal authorities when required by law
• Relevant parties in the event of a merger, acquisition, or restructuring
External Links
Our Site may include links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before sharing personal information.
Children’s Data
Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal data from minors. If you believe we have done so, please contact us for removal.
Security and Retention
We implement reasonable security measures to protect your information. However, no method is 100% secure. Your data is retained only for as long as needed to fulfill our obligations, provide services, and comply with legal requirements.
Your Rights
Depending on your location, you may have the right to:
• Access, update, or delete your personal information
• Object to or restrict processing
• Withdraw consent for marketing
• Request data portability
• Opt out of targeted advertising and tracking
• File a complaint with your data protection authority
To exercise your rights, contact us using the details below. We may verify your identity before proceeding with your request.
Complaints
If you have concerns about our privacy practices, contact us directly. If unresolved, you may contact your local data protection regulator to file a formal complaint.
International Data Transfers
We may transfer and store your data outside your country, including to jurisdictions without equivalent privacy protections. When we do, we rely on recognized legal safeguards such as Standard Contractual Clauses.
Contact
For questions or to exercise your privacy rights, contact us at:
contact@theballersstore.com
Ballers (by Anexio Group LLC)
Managed by Webdo Agency
Shaqir Ingrishta Street
Prishtina 10000, Kosovo